Refunds and vouchers
Do you need to request a refund or travel voucher because of COVID-19, but don’t know the whats and hows yet? Check the most asked questions about this topic.
If your travel voucher is expired, you can still use it to make a new booking. Your booking should be made within 6 months from the expiry date. You can book any offered flight, regardless of the travel date. This can easily be done directly online.
Request a refund
Want to request a cash refund of your ticket costs, your extra options, or your travel voucher? Or want to check the status of your request? Please click the button below.
Refunds and compensations
Can I get a cash refund?
Am I entitled to compensation (EU Regulation 261/2004) if my flight is cancelled?
I’m making extra costs because I am unable to fly, will KLM compensate this?
Will my travel insurance cover changes to my travel plans?
Want to request a travel voucher? Or want to check the status of your request? Please click the button below.